User Personas

Persona Description UI Access

Persona	Description	UI Access
Customer	Top-level point of contact with SMC with billing	TBD
Owner	Run the Microgrid business and manage the KPIs	See `User`
Solution Analyst	Responsible for determining the Microgrid controller requirements for a particular installation, with oversight of implications at all scales of delivery	TBD
Install Technician	Responsible for installing/connecting necessary hardware and bootstrapping configuration	TBD
Operator	Administrate a running Microgrid	TBD
User	Generic user without any specific permissions.	Read-only basics
Guest	Not supported; there is no functionality available at all without logging in.	None
Account Manager	First-line support for customers	TBD
Developer	For people working on/developing the codebase itself.	Unconstrained, full, administrative access to everything.

Customer

Top-level point of contact with SMC with billing

TBD

Owner

Run the Microgrid business and manage the KPIs

See User

Solution Analyst

Responsible for determining the Microgrid controller requirements for a particular installation, with oversight of implications at all scales of delivery

TBD

Install Technician

Responsible for installing/connecting necessary hardware and bootstrapping configuration

TBD

Operator

Administrate a running Microgrid

TBD

User

Generic user without any specific permissions.

Read-only basics

Guest

Not supported; there is no functionality available at all without logging in.

None

Account Manager

First-line support for customers

TBD

Developer

For people working on/developing the codebase itself.

Unconstrained, full, administrative access to everything.